FALL BOWLING HOURS Sunday-Thursday 11am to 10pm Friday + Saturday 11am to Midnight
Tiki Lanes JOB OPPORTUNITIES
Tiki Bowling Lanes, Inc. is looking to hire a full-time, General Manager. The General Manager is responsible for the sales, profits, staffing, image and operation of the bowling center which at this time includes a restaurant and developing other entertainment. General Manager will be responsible for the administration of business goals in revenues, expense, profitability, customer satisfaction and employee morale. PRINTABLE EMPLOYMENT APPLICATION
Job Specifications: • Manage the day to day operations of the Bowling Center. • Interview, hire, recruit, train and scheduling of staff. Lead and influence staff through effective motivation, leveraging individual strengths to ensure customer satisfaction and maximum productivity. • Ensure company guidelines are followed and guest are receiving the best service possible. • Prioritize workload and meet deadlines. • Perform multiple tasks with interruptions while remaining collected in high pressure situations. • Communicate with customers and team members in a tactful and respectful manner. • Administer disciplinary counseling to team members when necessary. • Conduct alcohol and age restriction control in accordance with company policies and applicable laws and regulations. • Develop and maintain league business through effective relationships with league bowlers/officers. • Ensure compliance with all applicable occupational, health, and safety regulations and laws. • Must be proficient with computer and programs. (Word, Excel, QuickBooks, social media) • Perform any other duties as assigned by the Board President. • Develop and review schedules for all facets of the business. • Ensure the facility and grounds are always clean and organized. • Safety, Loss Prevention and Procedural Compliance - Follows Company guidelines for managing confidential information, customer satisfaction and supervising personnel. - Ensures satisfactory maintenance, appearance and condition of assigned facilities to comply with security, safety and environmental codes and ordinances. - Enforces compliance with all local, state, federal regulations and company policy pertaining to safety and loss prevention. - Complies with all OSHA requirements. • While performing the duties of this job, the environment regularly has high levels of noise, dust and activity. • Continuously monitor and work at controlling labor, expenses, cost of goods and equipment costs and compare to budget. • Report all issues and problems to the Board President. Present possible resolutions to the Board President for discussion.
Qualifications: • Must have a high school diploma or equivalent. Some college preferred. Prefer 3 to 5 years of managerial experience. • Customer service experience with strong verbal communication skills supported by a pleasant and positive attitude. • Strong operational skills. • Ability to lead by example.
Send cover letter and resume to Tiki Lanes, Attn: GM Search Committee 1521 Tiki Lane, Lancaster, OH 43130 or e-mail to email@example.com.
Proud Member of BPAA BCAO Strike Ten Southeastern Ohio BPA
Tiki Bowling Lanes 1521 Tiki Lane Lancaster, Ohio 43130 Phone: 740-654-4513 Email Kris Schmelzer/Board President